NW Natural Partner Link

Welcome to the NW Natural Gas Services Ordering portal.


In response to the Washington Stay Home - Stay Healthy Executive Order, NW Natural has halted the installation of new natural gas services in Washington.  We will continue to accept orders for new services (both conversion and new construction) and will advise customers about scheduling as soon as the Executive Order conditions are lifted.

This site will allow you to order gas services. Benefits include:
  • Gas service orders can be submitted 24 hours a day, 7 days a week.
  • Easy-to-use, step-by-step on-line order form walks you through order requirements.
  • Creates an order reference number that can be used to track the progress of the service installation.
  • Confirms that orders are complete with all required information.
  • Displays jobs submitted through the portal for each partner.
For training modules and information, visit the Partner Link resource center at: