Welcome to the NW Natural Gas Services Ordering portal.
This site will allow you to order gas services. Benefits include:
For training modules and information, visit the Partner Link resource center.
Effective March 1st - Change in accessing NW Natural sites for conduit pick up.
Please see the Conduit locations at nwnatural.com for addresses and pick up times.
If you need your password reset - please email [email protected] directly for help. Thank you!
Notice: Service installation delays Aug 25-Sept 30
Please note that now all service installations scheduled through October 31st may be delayed by up to five (5) business days from our normal timelines. This applies to residential conversions, spot lots, and residential new construction subdivision services.
We recognize that these delays are inconvenient but necessary as we transition to a new comprehensive software system that will enable us to better serve customers and manage system data and information.
During this transition, please reach out to our channel managers with questions or concerns. Thank you for your patience and continued partnership with NW Natural.