Welcome to the NW Natural Gas Services Ordering portal.

This site will allow you to order gas services. Benefits include:

  • Gas service orders can be submitted 24 hours a day, 7 days a week.
  • Easy-to-use, step-by-step on-line order form walks you through order requirements.
  • Creates an order reference number that can be used to track the progress of the service installation.
  • Confirms that orders are complete with all required information.
  • Displays jobs submitted through the portal for each partner.

For training modules and information, visit the Partner Link resource center at:


Register your Company to be a partner with Nothwest Natural Gas.

Message Center

Welcome to NW Natural Partner Link

NW Natural trade partners,

Air quality conditions throughout our service territory are limiting our ability to perform work related to new customer additions.  This includes new construction work and new service conversions involving retrofit of existing homes.

To be clear, we will continue to provide emergency service.

For the time being, while air quality remains at unhealthy levels we are not installing new services.  We are also not setting new meters.

Any new service orders received Monday or Tuesday of this week will have 4 days added to the completion timeline.

NW Natural crews and our contract construction crews will not resume normal operations until air quality conditions improve.  We will notify you when conditions improve and it is safe for crews to resume outside work.

In this rapidly changing situation, please keep our emergency number handy in case you need it: 800-882-3377. Thank you for your partnership.

Partner Link will be down for site maintenance from 7pm on 10/29 to 7am on 10/30

If you need your password reset - please email [email protected] directly for help.  Thank you!

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